• Important before you make an order
  

The recommended combinations are suitable for most consumers.Meanwhile, after you select a recommended set, you can also make some adjustments to the zones based on your personal demands.

You can remark in your order to tell us which height of zone you want. 

You can also order each zone you want separately.

• Free delivery in a box.

For all online sales we offer free delivery.

• How to confirm my order

Once on completion of any online order you will receive a confirmation email containing your payment receipt send from the sender "Mr.Z". Sometimes these may get caught up in your junk email filter so please check any spam or junk mailboxes if you haven't received it within a few minutes. If you still have not received any confirmation email from us after a few hours, please feel freeto contact us.

• How long will it take me to receive my products?

Delivery times will differ depending on your delivery location. Please note the delivery times are calculated on working days (generally Monday – Friday, except public holidays).

If the stock is readily available we aim to dispatch orders within 2-5working days of receipt.  Depending on where you live, delivery to most areas of Australia will take 5-8 working days via Australia Post (WA & NT will take 8-14 working days). We will contact you should there be any delays.

• What happens if I am not home to receive my products?

Upon ordering of your products, you have the option to give our courier the authority to leave your products at your designated delivery address without you being there.

• Can I have my order delivered to a different address from my billing address?

Yes. Simply add an additional address during checkout.

• Can I pick up my order?

Yes. If you would like to do so justleave us a message.

• Can I change my delivery address?

No. Once you place your order, we automatically assign it to a freight company so communication updates from us are not possible. Our freight companies can accommodate changes once we have dispatched the order. Details on how to action this are contained in your shipping email.

• Insurance

All orders are fully insured and we will resend any order that is lost or damaged, free of charge. If your product is not delivered to you within 20 business days you can contact us to lodge an investigation.

• Australian Sales Only

We sell and ship Products only within Australia. We will not make deliveries outside of Australia.